Managing Your Hiring Team
Everything to do with managing users and third-party recruiters / agencies.
How do I set up an onboarding experience for my users?Ensure your users configure essential settings and integrations to get the most out of Pinpoint's core features.
How do I add my profile as a Hiring Manager?Customize your public profile as a Hiring Manager in Pinpoint and make it visible to prospective candidates.
How do I manage user access in Pinpoint?Easily add and manage user access in your Pinpoint platform using our User Management system.
Understanding RolesA deeper look at the Roles that are available in Pinpoint
How do I assign a Recruitment Manager?Assign recruiters to vacancies and manage their workload.
How do I remove/delete an Access Group, and what happens to the Users?Affects of removing an access group on users
How do I grant Permissions to an individual user?
How can I connect everyone's calendar (Cronofy Enterprise Connect)?
Company Visibilities
Away Mode
How can I hide an application from a hired candidate once they are added to the platform as a User?Hide applications from a newly hired candidate who is added to the platform as a user
Employee DashboardHow to either add employees to the Employee Dashboard manually, or allow them to sign up themselves via a Self Sign-Up link
How can I enable Two-Factor Authentication on my Pinpoint account?How to set up 2FA on my Pinpoint account
What can an external recruiter view?External recruiters have restricted access and can only view candidates they've added and comments they've added.
How do I use Pinpoint as an External Recruiter?Easily manage your recruitment agency partners and streamline candidate uploads using Pinpoint as an External Recruiter.
How Do I Give Access to an External Recruiter?Grant access to external recruiters and assign job visibilities.
Can external recruiters see comments in Pinpoint?External recruiters can only see comments they've written and cannot tag users.
Can our external recruiter see all applicants for a job?Our external recruiters can only see applications/candidates they have added themselves. They cannot see any other applicants/candidates.
How do I add a candidate as a Recruitment Agency?Track your candidates' progress through the hiring process by adding them directly through Pinpoint's External Recruiter portal.
How can I edit Emails sent to Recruiters?
Agencies in Pinpoint