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Managing your Notifications
Managing your Notifications

Set up and customise the notifications you receive across emails, Slack or within your Pinpoint dashboard.

Edd Slaney avatar
Written by Edd Slaney
Updated over a week ago

Pinpoint offers you the opportunity to customise both the type of notifications you receive, and the channel through which you receive them, be it 'In App' directly in the platform, via an email, or through your Slack workspace (click here to find out how to set up Slack with Pinpoint).

How?

You may want to be informed of events across all the roles that you have visibility permission over, whilst also getting slightly more information on roles that you are actively part of the hiring team for. To facilitate this, we have 3 systems for notifications:

  • Global - Notifications that apply to all jobs you have permissions to view in the platform

  • Favourites - You can mark any job as a favourite from the Manage Jobs page by clicking the star icon next to the job's title, and have a set of notifications that only apply to these jobs

  • Jobs - You can set notifications for individual jobs specifically, and even set up presets you can apply to other jobs.


To Access Your Notification Settings:

Click on your initials or avatar picture in the top right hand side of the Pinpoint screen, and from the menu that appears, chose Settings and then navigate to the Notifications Tab.

The Global tab looks like this.

  • The Global settings apply to all jobs you have visibility over within the platform, which for those with whole location or whole company privileges may run into the hundreds of jobs

  • You can click on any of the toggle switches to turn on a particular notification in any of the 3 channels, or use the All toggle at the top of each section to turn all notifications on or off in that channel.


Favourites

The favourites system in Pinpoint allows you to assign specific notifications to any jobs you have marked as a favourite in the platform.

These jobs can have a customised set of notifications, which is set in the Favourites tab within the Notifications settings. At any time, you can revert the favourites notifications to match your global settings by pressing the Reset Settings button.

You can also look at which jobs you have favourited by clicking on the View Favourite Jobs button, which will reveal them in a pop up list like this:


Customise Notifications for Individual Jobs

In the Jobs tab, you can search for and select your jobs, to apply individual notification schemes to them. As with favourites, you can revert back to the using the global settings for the currently selected job by choosing the Reset Settings button at any time.

From this tab, you can save the currently selected set of notifications as a preset and then apply this to other jobs in the future. To do this, chose the Save As Preset button.

You can also apply the currently selected set of notifications to other roles in your platform immediately, by choosing another job in the Copy To field and pressing the Copy button.

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