Create custom tags and then add them to candidates, then run reports to view a breakdown of tags split by the department, location, and time period.
Tagging candidates gives you more data to work with, more flexibility, and improved reporting, helping you to make better future hiring decisions.
In this article you will learn how to:
Set up tag management
Tag specific candidates
View insight data on tagged candidates
Setting up Tag Management
If you have the 'Company Manager' role permission, you can set up tags in the 'Tag Management' tab under 'Settings':
This will lead you to this screen to set up different tags. Click 'New Tag Category' to add another category:
Or you can add specific tags to your existing categories by pressing 'Add Tag':
Tagging candidates
To tag specific candidates, go to the candidate's profile and click 'Manage Tags':
This will show all the tags that have been set up in Tag Manager, click on as many as you wish to choose. Ensure you scroll down to see all the tag options:
Then click on what you want to tag the candidate with. Below shows an example where we have tagged Tom with the tag of Overqualified & Availability, where these categories were created in 'Tag Management' of Pinpoint:
Using the candidate data to your advantage
To uncover insights behind your candidates, go to 'Insights' then 'Candidates':
You will then see two pie charts with useful data. Our example uses the tag category of 'Reasons for Rejection' which can be useful to see any rejection trends, as shown below:
To look at the data of your other tag categories click on the button shown below:
System Tags
System tags are tags that applied by the platform automatically.
Internal: Determined if application's email domain matches company website domain or any listed employee email domains
External Recruiter: If the application was created by an external recruiter
Referral: If the application has a referral associated with it/if the application applied via a referral link for a job accepting referrals
Duplicate: If the email for the application matches other application emails for the same job
Unanswered Questions Sent: When an applicant was sent the questions they haven't answered yet
Unanswered Questions Completed: When an applicant submitted the unanswered questions form sent to them
Question Set Sent: When an applicant was sent question sets to answer (not necessarily only those they haven't answered yet)
Question Set Completed: When an applicant submitted the question set form that was sent to them
Structured Section Set Sent: When an applicant was sent structured sections to fill out
Structured Section Set Completed: When an applicant submitted the structured section form sent to them









