Emailing candidates at different stages in the hiring workflow is seamless with Pinpoint. This article will guide you through the steps to email one or multiple candidates using pre-built templates, making communication efficient and organized.
If you find yourself sending the same email multiple times, you can add it to your template list.
How do I Email a Candidate?
To email a candidate, you first need to access their application and initiate the messaging process. Here are the steps to follow:
Go to the Candidate Application
Navigate to the candidate's application that you wish to email and click the "Message" button.
Select the Template
If you have pre-built email templates, you can select one from the dropdown menu.
Send or Schedule
After making any necessary changes, you can send the email, or schedule it to be sent later.
Following these steps will allow you to set up your email communication effectively. Make sure to fill out any additional fields to personalize your message further.
How do I Email Multiple Candidates?
If you need to email several candidates at once, you can do so easily through the following steps:
Access Candidate Stages
In the job details, you will see different stages in the hiring workflow. You can find the candidates by clicking the 'All Candidates' tab or the specific stage they are currently in.
Select Candidates
Tick the check box next to each candidate's name whom you wish to email and then click 'Email Candidates'.
Complete the Email
A pop-up will appear allowing you to select a pre-built email template from the dropdown or create a new email from scratch.
Fill Out Fields
Populate each of the fields in the email template or create your message as desired.
Send or Schedule
After making any necessary changes, you can send the email, or schedule it to be sent later.
Once you have filled out the necessary information, you can send the email to the selected candidates. This feature is a great way to maintain communication during the hiring process.
FAQs and Troubleshooting
Can I cancel a scheduled email?
Yes, you can go to the candidate's message tab. From here, you can see the schedule message at the top. You can delete the scheduled message using the three dots next to the message.
Can I unsend an email?
No, once an email has been sent, it cannot be unsent.