AI Notetaker Consent captures each candidate's recording preference before the AI Notetaker joins their interview. Candidates are asked whether they're happy for the interview to be recorded and summarised by AI, and they can change their answer at any point before the interview starts. The Notetaker only joins once a candidate has opted in, and you can see each candidate's choice on the interview page.
Before you start
Is it switched on? Pinpoint switches this feature on for you. If you'd like to use it, ask your Pinpoint Customer Success contact.
You need the AI Notetaker. Consent capture applies to interviews where the AI Notetaker is enabled - see Using the AI Notetaker.
You will need the "Edit company-level settings, configure integrations and manage templates" permission to set the country level policy.
How consent works
Every candidate must opt in before the AI Notetaker will join their interview. That's the default, and if a candidate hasn't responded the Notetaker doesn't join.
For countries where recording by default is appropriate for your organisation, you can set an opt-out policy instead. Candidates in those countries are opted in automatically and can opt out if they prefer.
Setting your opt-out countries (optional)
Step 1: Open Data Protection settings
Go to Company → Profile → Data Protection and scroll to the AI Notetaker Consent section ("Set how consent is captured before AI Notetaker joins a meeting.").
Step 2: Choose your opt-out countries
In Opt-out policy countries, select the countries where recording should be on by default. As the helper text puts it: "Recording is enabled by default for candidates in these countries." Use Select all or Clear to manage the list quickly, then save. Candidates everywhere else, including anywhere no country is recorded, must explicitly opt in.
Changing this list applies to interviews scheduled from then on. It doesn't change the recorded preference on interviews that already exist.
What the candidate sees
When they book their own interview slot
The booking page includes a Recording Preference section with the checkbox Allow us to record and summarise this interview with AI. The page explains: "This interview can be recorded and summarised by AI to help us capture notes accurately." For candidates in your opt-out countries the box is pre-ticked; everyone else ticks it to opt in.
When you schedule the interview for them
The interview confirmation email includes a consent note with a Manage recording preference link.
The default wording is: "To help us capture notes, we would like to record and summarise this interview with AI. Please confirm or decline your recording preference before your interview." You can customise this text per email template.
The recording preference page
The link opens a Recording Preference page. No login is needed. The candidate ticks or unticks Allow us to record and summarise this interview with AI. and clicks Save changes. They can come back and change their answer as often as they like before the interview. The page also tells candidates that recordings are accessible only to the hiring team.
Seeing the candidate's choice
Open the interview and look for the AI Notetaker Consent row in the interview information:
Opted-in (green): the candidate has agreed and the Notetaker will join.
Opted-out (red): the candidate declined, so the Notetaker won't join.
No response (grey): the candidate hasn't chosen yet. The Notetaker won't join unless they opt in before the interview.
The tag shows the candidate's current choice, so a change of heart shows up here too.
What happens to the Notetaker
The AI Notetaker joins the call only when the candidate has opted in by the time the interview starts. If they've opted out, or simply haven't responded, it stays out of the call and no recording, transcript or AI summary is produced for that interview. Everything else about the interview runs as normal.
Tips
Consent is captured per interview. A candidate with several interviews sets a preference for each one.
The scheduling screen still reminds interviewers to confirm the candidate's consent verbally at the start of the interview. The recorded preference doesn't replace that conversation.
The candidate-facing consent text is currently shown in English.
Troubleshooting
I can't see the AI Notetaker Consent row on an interview.
The row only shows when the AI Notetaker is enabled on that interview and the consent feature is switched on for your company. If you're not sure whether it's enabled, ask your Pinpoint Customer Success contact.
I can't see the Data Protection settings page.
You need the Edit company-level settings, configure integrations and manage templates permission. Ask an admin at your organisation to grant it.
The tag says "No response" and the interview is soon.
The candidate hasn't set a preference, so the Notetaker won't join. They can use the Manage recording preference link in their confirmation email right up until the interview starts.
FAQs
Q: What happens to interviews that were already scheduled when this was switched on?
A: Upcoming interviews that already had the AI Notetaker enabled carry on being recorded (they're treated as opted-in), so nothing changes unexpectedly. Interviews scheduled after that follow the consent flow.
Q: Can the candidate change their mind after the interview has started?
A: Changes made after the interview starts won't affect that call. A Notetaker that has already joined isn't removed, and a late opt-in won't summon it.
Q: Does a candidate's choice carry over to their other interviews?
A: No. Each interview asks for its own preference.
Q: Does this apply to intake or other internal meetings?
A: No. Candidate consent applies to candidate interviews only.