Pinpoint can now block a candidate being manually added to a job if they already exists on another job in your account - not only on the same job. This helps you avoid paying duplicate placement fees when two recruitment agencies submit the same person for different roles.
Before you start
Permission needed: you will need to be a "Company Manager" user to have access to enable the setting in Company > Profile > Preferences
Scope: it does not affect candidates who apply themselves through your careers site - only candidates added from inside Pinpoint.
How it works
When the setting is on and you try to add a candidate who already exists on another job, Pinpoint blocks the add and shows a message naming the job the candidate already applied to. This happens before any placement-fee claim can attach to the new application.
To enable the setting, go to Company > Profile > Preferences, and toggle the setting on in here.
This applies to when:
manually adding a candidate at job-level,
creating from résumé / CV - in this approach, a notification is sent to the user telling them it was unsuccessful
using the candidate ‘Add to job’ functionality
When the setting is off, Pinpoint behaves as before and only checks for duplicates within the same job.
Tips
Use the job named in the message to find the candidate's existing application and check which agency (or source) submitted them first.
This is most useful for teams working with multiple agencies on overlapping roles.
FAQs
Q: Does this stop candidates applying to more than one of my jobs themselves?
A: No. The check only applies when a candidate is added from inside Pinpoint, not when candidates apply through your careers site.
Q: Is it on for everyone automatically?
A: No - it's off by default and turned on per company in Company > Profile > Preferences
Q: What counts as the "same" candidate?
A: Pinpoint uses the same matching it already uses for same-job duplicate detection, now extended across all jobs in your account.