When managing job postings in Pinpoint, it is important to understand how candidate notifications are handled when a job is closed. Below, we provide a detailed explanation of the process and available options for notifying candidates.
Overview of Job Closure in Pinpoint
Closing a job in Pinpoint removes the job from external sources (such as the careers site, job boards and the employee dashboard) and signals that the candidate sourcing process for that position has concluded. However, hiring processes, such as interviewing, reviewing and sending offers can still occur in a closed job, and so closing a job does not automatically trigger any notifications to candidates who applied for the job.
Automatic Email Notifications
Pinpoint does not send automatic emails to candidates when a job is closed. This includes candidates who were not hired or moved to a rejected stage. If you wish to notify candidates about their application status, you will need to take additional steps.
Options for Notifying Candidates
To ensure candidates are informed about their application status, you can:
Manually Notify Candidates: Send individual or bulk emails to candidates directly from the Pinpoint platform - you can read more about bulk emailing candidates here.
Configure Automations: Set up Automations in Pinpoint to send messages based on specific criteria, such as when candidates are moved to a rejected stage. This allows you to streamline the notification process and ensure timely communication. Find an example of how to create this automation here.
Conclusion
While Pinpoint does not send automatic emails to candidates when a job is closed, you have the flexibility to manually notify candidates or configure Automations to handle this process. These options allow you to maintain clear and professional communication with candidates throughout the hiring process.