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Sending contracts to candidates in Pinpoint
Sending contracts to candidates in Pinpoint

Use Pinpoint's onboarding module to send contracts to candidates

Dom Hughes avatar
Written by Dom Hughes
Updated yesterday

One critical part of the hiring process is issuing an employment contract to your hired candidate. You can use Pinpoint's onboarding module to send contracts to candidates. Candidates can then use Pinpoint's built in e-Signature function to review and sign the contract.

Preparation

In your onboarding process, create a Form step.

Fill out the Step Name and Description boxes explaining the purpose of the step. Here we have set the Step Name as "Your Contract" and populated the Description field with a line of explainer text.

Scroll down the page and click on Add Question.

Select the ESignature (DropboxSign) Unique Attachment Question Type.

Set the Title, Details, Required and Reporting Name values for this question - we'd recommend using the Title "Your Contract" and in the Details giving instructions for the candidate.

When you are done creating the step, click on Save.

Now you've created the step, include this step in an Onboarding process. See our guide Onboarding Process to learn how to do this.

Sending a contract to a candidate

When you assign the candidate to the Onboarding process, in the dialog box shown to you, you'll see a section titled ESignature (DropboxSign) Unique Attachments.

Upload the contract document that you need the candidate to sign either by dragging'n'dropping the file into the box, or by clicking on the box to upload the file.

When you see the file name in a green shape, as below, you will know that the file has been uploaded to Pinpoint successfully.

The candidate will then be able to review the contract and sign it once they have reached the relevant stage in the onboarding process.

Frequently asked questions

I want to collect information in the Onboarding process that I will use for preparing the contract (i.e. I won't be able to attach the Unique Document at the point of assigning the candidate to the onboarding process), how do I manage the contract sending process?

That's ok, and it's a relatively common occurrence. This is how we recommend you handle this in Pinpoint:

Preparation

As before, when setting up the Onboarding process, create a form step containing a unique attachment question for the contract.

Just before the candidate-facing step containing the unique attachment question, create a Team Member Action step called ‘Prepare contract’ (or similar). This will tell a team member on your side to prepare the contract. They will need to follow the steps below to include the contract in the onboarding process.

Sending contracts to candidates

When assigning the candidate to your onboarding process, leave the Unique Attachment empty for that candidate's contract step. You will see a warning "Please consider that candidates may be unable to complete their onboarding requirements if any of these files are missing.". Please ignore this warning, as you will upload the candidate's contract later on.

When the team member is prompted to upload the contract, they'll need to go to Onboarding > Candidates to find the candidate. Click on the menu next to the candidate. In the screenshot below, the candidate is Boyd Fadel.

Select "Edit process settings".

When the Edit Process Details screen appears, scroll down to the ESignature (DropboxSign) Unique Attachments section. Drag'n'drop or click on the box to upload your contract. Once the file has uploaded successfully, click on Save.

The candidate will then be able to review the contract and sign it once they have reached the relevant stage in the onboarding process.

How can I be notified when a candidate signs a contract?

The candidate owner can be notified when the contract signing stage of the onboarding process is complete. To turn this on, when creating / editing the stage, make sure that the "Notify on Completion?" option is set to Yes.

I use Docusign, does Pinpoint integrate with Docusign for contract signing?

Yes, we do! Our guide Using the DocuSign Integration explains how to set this up.

I don't have the Pinpoint onboarding module, how can I send contracts to candidates?

We recommend using Pinpoint's onboarding module to streamline contract sending to hired candidates - contact your Customer Success representative to discuss adding this to your Pinpoint package.

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