Pin (formerly Hiring Copilot) is an AI assistant that helps you review and manage job applications through natural conversation. Ask questions about a candidate, review their data, and take actions — all without leaving the application screen.
Your Platform Administrator can enable Pin in Company > Profile > Preferences > AI Features
What is Pin?
Pin is an AI-powered assistant available when reviewing individual job applications. It can read candidate data, answer your questions, and perform actions like moving stages or sending emails on your behalf.
Key benefits:
Get instant answers about a candidate's background, interview feedback, and application history
Compare a candidate's CV against the job requirements in seconds
Take actions like moving stages, adding comments, and sending emails through conversation
Use voice input for hands-free interaction
Save frequently used prompts for quick reuse
Users will need the "Access Pin" permission to use this feature
Opening Pin
Step 1: Navigate to an Application
Click into a job and navigate to an individual candidate's application.
Step 2: Open Pin
Click the Pin button to open the assistant panel on the right side of the screen.
The Pin button is located in the application view
Pin opens as a slide-out drawer. You'll see a welcome message asking what you'd like to know about the candidate, along with suggested questions to get started.
Asking Questions
Type your question in the text box at the bottom and press Enter to send. Pin will pull the relevant candidate data and respond.
What you can ask about
Topic | Example questions |
Candidate details | "Who is this candidate?", "What stage are they in?" |
CV / Resume | "Summarise their experience", "Do they have management experience?" |
Comments & notes | "What feedback has been left?", "Are there any concerns?" |
Scorecards | "How did they score in the interview?", "What ratings did they get?" |
Interviews | "When is their next interview?", "Who is interviewing them?" |
Stage history | "How long have they been at this stage?", "When did they apply?" |
Offers | "What was the offer amount?", "Has the offer been accepted?" |
Application answers | "How did they answer the screening questions?" |
Other applications | "Have they applied to any other jobs with us?" |
Job fit | "Does their CV match this job's requirements?" |
Messages | "What emails have been sent to this candidate?" |
Tip: You don't need to provide any context about who the candidate is — Pin already knows which application you're looking at.
Taking Actions
Pin can perform actions on the application. Every action requires your explicit confirmation before it happens.
Moving a Stage
Ask something like "Move this candidate to the interview stage." Pin will:
Look up the available stages
Propose the move and show you the details
Wait for you to click Confirm or Cancel
Adding a Comment
Ask something like "Add a note that we discussed salary expectations." Pin will:
Draft a professional comment based on your request
Show you the draft for approval
Add the comment only after you confirm
Sending an Email
Ask something like "Email the candidate to confirm their interview time." Pin will:
Draft the email with a subject line, body, and signature
Show you the full draft
Send only after you confirm
You can ask Pin to make changes to any draft before confirming.
Using Voice Input
Click the microphone button next to the send button to record a voice message.
Click the microphone icon to start recording
Speak your question — you'll see a red recording indicator
Click the icon again to stop recording
Pin will transcribe your speech and respond
Note: Your browser will ask for microphone permission the first time you use this feature.
Saved Prompts
If you find yourself asking the same questions across different candidates, save them as prompts for quick reuse.
Creating a Saved Prompt
Type
/in the text box to open the prompt menuSelect "View saved prompts"
Click "Create new"
Give your prompt a name and enter the question text
Click Save
You can also save any message you've already sent — look for the save option on your message bubble.
Using Saved Prompts
Type
/in the text boxYour saved prompts appear in the dropdown
Click a prompt to send it immediately
Type / to quickly access your saved prompts
Saved prompts are personal to your account and work across all applications.
Managing Conversations
Clearing the Chat
Click "Clear chat" at the bottom of the text box to start a fresh conversation. This removes the previous messages so Pin won't reference them in future responses.
Conversation Persistence
Your conversation is saved automatically. If you close the Pin drawer and reopen it, your message history will be restored. Each application has its own separate conversation.
Typewriter Effect
Responses appear with a typing animation by default. To toggle this on or off, click "Turn off typewriter effect" (or "Turn on") below any response.
Tips for Getting the Best Results
Be specific — "What Python experience does this candidate have?" works better than "Tell me about them"
Ask one thing at a time — Focused questions get better answers than multi-part requests
Use it for comparisons — "Does their CV match this job's requirements?" pulls both the CV and job description to compare them side by side
Let it suggest actions — Saying "We should move forward with them" will prompt Pin to offer a stage move
Save your best prompts — If a question works well, type
/to save it for reuse on other candidates
Memory
Pin can remember your preferences and working style across conversations, so you don't have to repeat yourself every time you open it. Memory is on by default.
What it remembers
Memories are about you — your preferences for how Pin should behave. For example:
Response style — "Keep answers to two sentences max", "Always include a bulleted summary at the end"
Tone — "Be more direct", "Use UK English"
Working preferences — "I'm a technical recruiter, focus on engineering skills", "I always want to see scorecard ratings first"
Memory is not used to store candidate details, application notes, or any data about specific applications — those come from the application itself every time.
How to use it
Tell it to remember something — "Remember that I always want a summary of strengths and concerns at the top of every candidate brief." Pin will save it and apply it from then on.
It also picks things up naturally — if you correct Pin's style mid-conversation ("Be more concise"), it can choose to save that as a preference for future chats.
Tell it to forget — "Forget that I want bullet point summaries" will remove the matching memory.
Loaded at the start of every chat — when you open Pin on any application, your saved preferences are loaded automatically before the first reply, so the very first response reflects them.
Scope & privacy
Personal to you — your memories are tied to your user account. Colleagues at the same company don't see them, and they don't carry across to a different company you might also have access to.
Shared across applications — unlike conversation history, memories apply across every application you open Pin on.
Not used to train models — memory contents stay inside Pinpoint and are not used to train upstream AI models.
"Clear chat" doesn't clear memories — that only resets the current conversation. To remove a memory, ask Pin to forget it.
💡 Tip: Teach it your style once — Tell Pin how you like answers formatted ("two sentences max", "always end with next steps") and it will remember for future chats.
Frequently Asked Questions
What data does Pin have access to?
Pin can access all data within the application: candidate details, resume, comments, scorecards, interviews, offers, application answers, stage history, messages, and the candidate's other applications at your company.
Can it access data outside of Pinpoint?
No. Pin can only access data available within the application in Pinpoint. It cannot browse the internet or access external systems.
Are actions reversible?
Actions taken through Pin (stage moves, comments, emails) are the same as if you'd done them manually. They can be reversed the same way — for example, you can move a candidate back to a previous stage, or delete a comment.
Is my conversation private?
Yes. Your conversation with Pin is tied to your user account and the specific application. Other users cannot see your conversations.
Can I use it on any application?
Pin is available on all applications across all jobs, as long as the feature is enabled for your company.
Why am I seeing a message about exceeding a monthly limit?
Pin has a monthly usage limit per company. If you see this message, your company's allocation for the month has been used. Contact your Pinpoint Customer Success representative to discuss adjusting the limit.
Does it work on mobile?
Pin works in any modern browser, including mobile browsers, though the experience is best on desktop.