Setting up a custom domain helps reinforce your brand and provides a seamless experience for candidates. Instead of using our subdomain, you can use something like careers.yourcompany.com or yourcompanycareers.com.
Pointing my careers site to a Custom Domain
Choose Your Custom Domain
Decide what domain or subdomain you want your career site to be live on.
Common examples include:
jobs.acme.com
You’ll need access to your domain registrar (like GoDaddy, Cloudflare, etc.) to make DNS updates.
Let Us Know Your Domain
Share the custom domain you’d like to use with your Customer Success Manager and we’ll prepare everything on our end, so your career site can be served from that address.
We’ll Provide DNS Instructions
Once we have your domain, we’ll send the DNS settings for you to configure. Usually, this involves adding a CNAME record that points to your custom domain to our servers.
It should look something like this:
Name: @
Value: custom-domain.pinpointhq.comDeveloper - Final Setup
Once the DNS is updated and propagated, the development team will validate your new custom domain.
From here, your branded career site will be live on your custom domain!
If you run into any issues have any questions at any point, feel free to reach out to our support team - we’re happy to help.
FAQs and Troubleshooting
Can we have multiple domain names?
We can only support one URL as a custom domain per career site. If you need to change your domain in the future, reach out to your Customer Success Manager and we can help you update it.
What URLs are supported?
Requests for custom domains that use a path structure (e.g., acme.com/careers or acme.com/jobs) are not supported by the development team. Only subdomain or root domain structures are accommodated.
My domain shows an error or doesn't load — what's wrong?
Most common setup issues include incorrect CNAME records, DNS propagation delays, or SSL misconfigurations (especially on Cloudflare). Double-check your DNS entries and let your Customer Success Manager know if the issue persists.