Notifying candidates when a job has been filled is essential for maintaining good communication and candidate relations. This article will guide you through the steps to automate an email notification to your candidate pool using the Automation feature in Pinpoint.
How do I Automate Email Notifications for Filled Jobs?
To automate an email notification for candidates after a job is filled, follow these steps to create an Automation in Pinpoint. Ensure that you have enabled the Premium Automations feature and the necessary permissions to access this function.
Select Automations
From the left navigation menu, select Automations > Manage Automations.
Create New Automation
On the Automations page, click the + New Automation button in the top right corner.
Select Job Status
In the New Automation settings, select Job from the Activity Based options and then choose Job is Filled.
Add Action
This will create an automation that triggers when the job status changes to Filled. Next, select the + Add Action button.
Select Email Action
On the next page, choose Send Email (Application) from the Action Type dropdown menu.
Draft Email
This will open a blank email template where you can select an existing email template or draft a new message to notify candidates that the job they applied for has been filled.
At the bottom of the form, you can choose whether the email should be sent immediately after the job is filled or if there should be a delay. Once you have completed the email fields and made your selections, save the form.
Review and Publish
After saving, you will see the new Action added to the automation. Click the option to Review and Publish in the top right corner of the page.
Publish Automation
On the following page, click the Publish button to finalize your automation.
After publishing, navigate back to Manage Automations where you will see your new automation listed. From here, you can select the ellipsis next to the automation to unpublish or edit it, view its execution history, and duplicate or archive the automation.
FAQs and Troubleshooting
What if I can't find the Automations feature?
If you cannot find the Automations feature, ensure that the Premium Automations add-on is enabled and that you have the appropriate permissions from your Pinpoint admin.
Can I customize the email sent to candidates?
Yes, you can either select a pre-existing email template or create a new email fully customized to notify candidates when a job is filled.
How do I unpublish an Automation?
To unpublish an Automation, go to the Manage Automations page and select the ellipsis next to the automation you wish to unpublish.