Skip to main content
All CollectionsIntegrations
Using the First Advantage KnowYourPeople Integration
Using the First Advantage KnowYourPeople Integration

Connect Pinpoint to perform background checks using First Advantage KnowYourPeople, their UK and EMEA background checking tool

Edd Slaney avatar
Written by Edd Slaney
Updated over a week ago

Our integration allows Pinpoint users to use First Advantage KnowYourPeople, their UK and EMEA tool, for background checks, all from within the Pinpoint interface


Connecting Pinpoint to your FirstAdvantage KnowYourPeople Account

Prerequisites

You'll need to have the Company Manager role assigned to you in order for you to set up any integrations in Pinpoint.

Step 1

From Pinpoint's left hand navigation bar, select the Integrations option to go to the integrations setup page.

Step 2

Select the Apps tab at the top of this page, and then search for, or scroll down until you see the First Advantage integration option. Once you have located it, click the Add button.

Step 3

From the setup page that appears, fill in your key details including Customer ID, Client ID and Client Secret, and press the Save button

Step 4

After saving, make sure the enabled/disabled toggle is set to Enabled.


How do I run a First Advantage KnowYourPeople background check on a candidate in Pinpoint?

Prerequisites

In order to perform and view the results of background check, you will need to have the Background Check Creator and Background Check Viewer roles assigned to you in Pinpoint

Step 1

While viewing a candidate's profile as part of a job vacancy, click on the More Options button (three small dots) to the top right hand side of their details.

Step 2

From the options that appear, choose the First Advantage Background Check option

Step 3

Complete the relevant details, and press the Submit button to start the checking process.

Step 4

After submission, the candidate will be emailed by First Advantage to inform them of the background check request, and inviting them to begin the process

Step 5

You can keep track of the process in the candidate's profile, under the Checks page. When a candidate's check is completed, you will be sent a Pinpoint notification to return to our system to see the report. You can do so by clicking the View Report button.

Did this answer your question?