When having a look at your candidate's application, you'll notice the following section that details the source of your applicant.
If you're curious about what the Channel means, here's a list of the Channel Sources and a short description of what they mean:
Name | Description |
Chrome Extension | Added via the Chrome extension |
Direct | The application was made without a HTTP 'referrer'. This might mean they opened the page in an incognito tab, have their browser configured to not track them, or typed / copy-pasted a URL directly into their browser |
Candidate clicked an email sent by Pinpoint | |
Employee Referral | Candidate was given a referral link by a Pinpoint referral user and applied |
Event | Special type for event-based applications |
Internal | Candidate was sourced from within the organisation |
In Store | Special type for in-store applications |
Invited (talent pipeline only) | Candidate was invited to join the talent pipeline |
Job Board | The candidate clicked a link on a job board |
Manual | Application was added manually |
Organic Search | The candidate searched a search engine and clicked a search result |
Other | This is the default value assigned if no other channel can be inferred |
Paid Job Board | The candidate clicked a link on a job board, and there was a parameter on the URL that says it was a paid link |
Paid Search | The candidate used a search engine and clicked a link, and there was a parameter on the URL that says it was a paid link |
Paid Social | The candidate clicked a link on a social platform, and there was a parameter on the URL that says it was a paid click |
Recruiter | Application was added by a external recruiter with a Pinpoint account |
Social | The candidate clicked a link on a social platform |
Undetermined | A fallback value only used in exceptional circumstances when no more information is known |
Web Traffic Referral | The candidate clicked a link on another website, and that website did not match the Social, Search, or Job Board site matching lists |
FAQs and Troubleshooting
Why does LinkedIn show up as Social and Job Board?
LinkedIn is unique compared to other job boards because it has a social feed as well as a traditional job board. When a candidate searches for a job and clicks on your job, the channel will be set to "Job board" with the channel details being "LinkedIn".
On the other hand, if the candidate sees the job on your company's feed or a post someone made, it will pull the channel as "Social" and the channel details as "LinkedIn".
