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Managing Privacy Policy

Define your organisation's privacy policy in Pinpoint

Dom Hughes avatar
Written by Dom Hughes
Updated over 3 months ago

One of the ways Pinpoint helps you maintain compliance with local data protection regulations is by giving you the ability to define your own organisation's privacy policy and consent text.

What is the privacy policy?

The privacy policy is shown to candidates and is used to explain what data is collected and what purposes it is used for. Candidates can see your organisation's privacy policy in two places:

On a job's application form

Every job application form generated by Pinpoint will have a section titled Submit Application. Within this section, a user can see a link "view our privacy notice", which when clicked, will take the user to your organisation's privacy policy.

At the bottom of a Pinpoint career site page

At the bottom of every Pinpoint-hosted career site page, you will see a link in the footer "Privacy Policy", which when clicked, will take the user to your organisation's privacy policy.

Where can I edit my organisation's privacy policy?

At a company level

You need the Platform Administration Company permission to Edit company-level settings, configure integrations and manage templates assigned to your account to be able to do this. If you do not have this permission assigned to your account, please contact the Pinpoint administrator within your organisation.

First step is to go to Company > Profile.

Then click on Data Protection.

Then scroll down the Data Protection page until you see the Privacy Policy text box. By default, we provide a generic template - you can overwrite the text in the text box to update the privacy policy to suit your organisation. Once you've made the changes you'd like, then scroll down the page and click Update to save your changes.

Extra notes for organisations who use multiple themes (sub-brands)

Multiple themes (sub-brands) are available to Pinpoint customers with the Pinpoint Premium plan or with the Sub-brands add-on included in their plan. Contact your Pinpoint Customer Success representative if you're interested in adding this to your plan.

If you use multiple themes (sub-brands), you can define your Privacy Policy at a theme level. For example, you may have two brands within your organisation, each with its own privacy policy.

To define the privacy policy for a specific theme (sub-brand), firstly go to Company > Profile.

Then, click on Themes and select the Theme you wish to edit.

In the Edit Theme page that is displayed, scroll down until you see Privacy Policy. Enter the theme-specific privacy policy you want to use in the text box here, and click Save Theme to save your changes. If left blank the company level privacy policy will be used.

What is the consent text?

This text goes above the privacy notice link within a job application form and is used to explain under what conditions they consent to their personal data being processed. By default, we do not provide consent text, you will need to define your own.

Where can I edit my organisation's consent text?

You need the Platform Administration Company permission to Edit company-level settings, configure integrations and manage templates assigned to your account to be able to do this. If you do not have this permission assigned to your account, please contact the Pinpoint administrator within your organisation.

First step is to go to Company > Profile.

Then click on Data Protection.

Then scroll down the Data Protection page until you see the Consent Text text box. Enter in any text you'd like to display to candidates as consent text in the textbox. Once you've made the changes you'd like, then scroll down the page and click Update to save your changes.

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