This guide walks you through configuring Okta to automatically provision users and Access Groups in Pinpoint.
Before you get started, please note:
Each user can only belong to one Access Group at a time.
Visibility settings must still be managed manually inside Pinpoint — either directly on a user, or at the Access Group level.
Setting up in Pinpoint
Go to Settings > Integrations and in the Apps tab, Add the SCIM integration.
If this company instance is already in use, make sure to open the advanced configuration and select ‘Disable automatic SCIM sync’.
Logging into OKTA, Create a new App Integration and select SAML 2.0
Enter the APP name (Pinpoint) and Logo
Enable SCIM provisioning inside the application
Configure the SCIM connection to push users, groups, and updates.
Test the connection
Now the provisioning should be correctly configured.
For our test, we will now push a group immediately
Inside the SCIM app in Pinpoint, refresh the page, and select the SCIM groups to sync to user accounts.
After a few minutes, the users will then show inside Pinpoint user management
And the Access group will show as “created by SCIM”
